Software Development for National Express Ticketing System.
This software development project provided a portable solution to improve bus ticket sales both at the terminal and on-board.
The ticketing system was written in C# with the deployment on to a Casio IT-3100 mobile printer/handheld touchscreen, running Windows CE. The ticket printer then interfaced via Bluetooth to a portable credit card machine.
Bus routes and appropriate rates can be pre-loaded and changed via a docking system. The operator selects the current route via a drop down list which pre-loads the relevant ticket options and fares. Sales can then be taken with cash and via card due to the handheld printer talking to a portable credit card machine.
Multiple travellers can be combined into one sale and one ticket.
Multiple operators can use the unit by logging in and the full audit trail and data collected is downloaded when the unit is docked,for analysis and reporting. At the end of each shift the operator can print a summary which details ticket sales, refunds, plus totals of cash and card transactions.
The code used multi threading to simultaneously update the displays and communicate to the credit card machine.
My Silversands
My Silversands
https://www.mysilversands.com
Villa rental website with 128 exclusive properties overseas.
In 2009, I moved my business from a company in India, and engaged Impact Technology to maintain and develop my vacation rental website. Since then the website has undergone many large changes from a complete redesign, to simplifying booking functionality and enhancing usability features. There have also been many back end changes, simplifying key administration tasks, including the creation of a variety of complex reporting and financial functions.
More recently we have been focused on social aspects and enhancing the delivery of guest services to our customers before arrival and during their stay. Impact have developed bespoke forums for us so that guests can ask questions of other guests prior to booking, and integrated live chat software to the website to support pre-sales. We are about to launch a bespoke private messaging system that will allow guests to communicate, both with each other and key members of staff, before, during and after their visit.
I have found Impact’s input into all of these changes invaluable. Andy will always find the most efficient and budget conscious solution to a problem, and Jo has often been a sounding board for looking at things from the customers perspective. Thus far it’s been a mutually beneficial relationship and I am confident it will continue to be so.
Prem Chadeesingh, Managing Director