Instore stock location tool
Enabling staff to locate the right diamond within Graff's many retail outlets across the world. Diamonds can be searched for across worldwide retail outlets using many variables such as: weight, cut, clarity, colour, setting etc.
Once the right diamond is located, staff can request it and have it shipped to the nearest store to the customer.
My Silversands
My Silversands
https://www.mysilversands.com
Villa rental website with 128 exclusive properties overseas.
In 2009, I moved my business from a company in India, and engaged Impact Technology to maintain and develop my vacation rental website. Since then the website has undergone many large changes from a complete redesign, to simplifying booking functionality and enhancing usability features. There have also been many back end changes, simplifying key administration tasks, including the creation of a variety of complex reporting and financial functions.
More recently we have been focused on social aspects and enhancing the delivery of guest services to our customers before arrival and during their stay. Impact have developed bespoke forums for us so that guests can ask questions of other guests prior to booking, and integrated live chat software to the website to support pre-sales. We are about to launch a bespoke private messaging system that will allow guests to communicate, both with each other and key members of staff, before, during and after their visit.
I have found Impact’s input into all of these changes invaluable. Andy will always find the most efficient and budget conscious solution to a problem, and Jo has often been a sounding board for looking at things from the customers perspective. Thus far it’s been a mutually beneficial relationship and I am confident it will continue to be so.
Prem Chadeesingh, Managing Director