CRM and Forum Development
Created for Cream Associates (a marketing consultancy with associates based all over the UK) the CreamCRM (Customer Relationship Manager) has been designed to assist the sales & marketing staff with administering their ever growing contacts database; whilst the CreamForum has been built to assist geographically split teams in communicating across numerous projects.
With a host of essential elements built in, the CreamCRM offers the ability to record, track and manage information from basic contact details, to correspondence tracking, to managing in-depth marketing & sales profiling info against each potential and current customer.
The CreamForum was created to enhance communications between all associates by facilitating a central point of reference for all project related documents, ideas, and discussions.
Helen Walters, Founding Director of Cream Associates says:
"Impact came highly recommended, and I wasn't disappointed. Their work has more than met our needs and we look forward to continuing to work with them."
QueueTech
QueueTech
Prototype software development for a queue management system.
We have recently used Impact Technology to develop a bespoke software programme from scratch and found them to be incredibly accommodating and they had a real grasp of what we were attempting to achieve. From enquiry right through to post-completion we found Impact Technology were always willing to assist and clearly valued customer satisfaction and the end-product was exactly what we were looking to achieve. I would highly recommend their services accordingly.
Gokhan Hassan, Managing Director