Speed through Security with Our Web Services Development
Life in the fast lane isn't always easy but Impact's Web Services are helping UK Airports deliver first class service before their passengers have even taken off.
Several UK aiports including London Luton, Gatwick and Stansted offer priority lane systems, for passengers wishing to skip the queues at security. With a host of affiliates clambering to re-sell priority security passes to passengers before they arrive at the airport the issue for the airports is how to deliver a seamless service.
The software development solution was for Impact, in conjunction with UK touch screen manufacturer Touch4, to develop web services that allow 3rd parties to advance order the passes, and then provide an email or link to the passenger to print off their own 2D-Barcode pass. This can then be scanned at the airport via a touchscreen kiosk to allow security staff to monitor and check off the passes at departure.
The below diagram is a summary of how our system operates:
- UK Airports Utilise Impacts Web Services for Fast Track Security Passes
- api integration
Villa rental website with 128 exclusive properties overseas.
In 2009, I moved my business from a company in India, and engaged Impact Technology to maintain and develop my vacation rental website. Since then the website has undergone many large changes from a complete redesign, to simplifying booking functionality and enhancing usability features. There have also been many back end changes, simplifying key administration tasks, including the creation of a variety of complex reporting and financial functions.
More recently we have been focused on social aspects and enhancing the delivery of guest services to our customers before arrival and during their stay. Impact have developed bespoke forums for us so that guests can ask questions of other guests prior to booking, and integrated live chat software to the website to support pre-sales. We are about to launch a bespoke private messaging system that will allow guests to communicate, both with each other and key members of staff, before, during and after their visit.
I have found Impact’s input into all of these changes invaluable. Andy will always find the most efficient and budget conscious solution to a problem, and Jo has often been a sounding board for looking at things from the customers perspective. Thus far it’s been a mutually beneficial relationship and I am confident it will continue to be so.
Prem Chadeesingh, Managing Director