Scan On Demand Development for Sesame Financial Services Network
Sesame provides back office services for over 7,000 Independent Financial Advisors (IFA). They offer credit checking, financial products, services, insurance and complaints handling. In 2006 Sesame sold over £23billion worth of mortgages through their IFAs and provided document storage facilities for paper records such as application forms, letters and general correspondence – representing over 25 million sheets of paper.
We developed a highly secure web based system that allowed records to be indexed, searched and scanned and the images accessed on-line within 8 hours. This saved the complaints department from trawling through 80,000 boxes of documents, which they needed to access to process claims, and enabled them to hit their targets by processing their claims within the agreed timescale. This has saved Sesame many £Millions of pounds a year.
- Scan on demand system for Sesame Financial Services Network
- bespoke, database
Prototype software development for a queue management system.
We have recently used Impact Technology to develop a bespoke software programme from scratch and found them to be incredibly accommodating and they had a real grasp of what we were attempting to achieve. From enquiry right through to post-completion we found Impact Technology were always willing to assist and clearly valued customer satisfaction and the end-product was exactly what we were looking to achieve. I would highly recommend their services accordingly.
Gokhan Hassan, Managing Director