Speed through Security with Our Web Services Development
Life in the fast lane isn't always easy but Impact's Web Services are helping UK Airports deliver first class service before their passengers have even taken off.
Several UK aiports including London Luton, Gatwick and Stansted offer priority lane systems, for passengers wishing to skip the queues at security. With a host of affiliates clambering to re-sell priority security passes to passengers before they arrive at the airport the issue for the airports is how to deliver a seamless service.
The software development solution was for Impact, in conjunction with UK touch screen manufacturer Touch4, to develop web services that allow 3rd parties to advance order the passes, and then provide an email or link to the passenger to print off their own 2D-Barcode pass. This can then be scanned at the airport via a touchscreen kiosk to allow security staff to monitor and check off the passes at departure.
The below diagram is a summary of how our system operates:
No.1 ecommerce website - Andrew Strain
No.1 Traveller
www.no1traveller.com
Ecommerce website serving 6 major UK Airports.
We contracted Impact to help us develop an ecommerce website offering executive lounge services at Heathrow, Gatwick & Stansted. Impact assisted in writing the functional specification and developed the ecommerce store from scratch. Over time we have enhanced the website to now take bookings for everything from lounge access to limousine hire, and airside bedrooms to spa services. This website queries real-time availability using web API's and pushes bookings through to the relevant airport lounges, plus distributes messaging to all appropriate services eg concierge, beauty therapists etc. There are also affiliate tracking systems and dynamic discount code features.
This project has involved some complex problem solving and development and we have always found Andy more than capable of delivering a solution that has met our needs, timeline and budget.
I have always found Impact to be prompt in communications, available to discuss any ideas or issues that we’ve had, and they have often gone the extra mile by making changes to our website and epos systems in the early hours of the morning so as to minimise disruption to our executive lounges.
Andrew Strain
Director of Digital