Scan On Demand Development for Sesame Financial Services Network
Sesame provides back office services for over 7,000 Independent Financial Advisors (IFA). They offer credit checking, financial products, services, insurance and complaints handling. In 2006 Sesame sold over £23billion worth of mortgages through their IFAs and provided document storage facilities for paper records such as application forms, letters and general correspondence – representing over 25 million sheets of paper.
We developed a highly secure web based system that allowed records to be indexed, searched and scanned and the images accessed on-line within 8 hours. This saved the complaints department from trawling through 80,000 boxes of documents, which they needed to access to process claims, and enabled them to hit their targets by processing their claims within the agreed timescale. This has saved Sesame many £Millions of pounds a year.
Badger Office Supplies - Karl
Badger Office Supplies
www.phoenix-direct.co.uk
Ecommerce website selling ink and toner cartridges.
Impact Technology worked very closely with us throughout the planning process of a new retail website, offering expert advice and opening our eyes to new technology and various digital marketing options. Andy and Jo kept in regular contact throughout the development stage by providing updates, recommendations and generally being a cut above other web developers that we have worked with in the past.
Since the launch of our website, Impact Technology have developed a range of bespoke features that have allowed us to control our catalogue of products more effectively, measure the behavior of visitors in more detail and enabling us to implement new features as and when they are released by the OScommerce community. Impact Technology have been, and continue to be, an absolute joy to work with.
Kal Kitchen, Sales Director