SecureMark integrated to web interface
Issue: The Financial Services Authority requires that financial services providers must prove the identity of applicants. This is traditionally carried out by sending copies of a passport or drivers licence with utility bills. This requires enormous amounts of in-bound postal mail; secure handling of documents, copying services and return postings.
Solution: Equifax launched SecureMark Electronic Identification, integrating this solution with the providers€™ core systems allows proof of identity to be instantaneous over the internet.
- Reduction in mail handling and document control (cost and staff reduction)
- Improved workflow (ability to process more applicants/hour)
- Improved customer service (instant response to application)
- Improved sales conversion (customers don€™t have to locate and post out confidential and valuable documents which is timely, costly and worrying)
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